Everyone deserves best-in-class customer care, not just a chatbot.

Do you know that support agents still handle over 75% of all support interactions?

Radically improve your customer care operations by focusing where the volume is and helping your agents do a better job.

Trusted by:

Support Genius

Support Genius is an AI-based agent assistance tool that is designed to maximize the productivity of customer service agents & improve support efficiency.

Ultimately, agents spend less time looking for data and more time helping customers.  

Support Genius allows agents to be more productive by:

Take your customer support operation to the next level with Support Genius Add-ons

AI Virtual Assistant​

A solution to assist brands reduce the number of support case tickets above 30%.

An Intelligent Virtual Assistant capable to automate support interactions with minimal to no human intervention. Delivers end-to-end transactional automation (payments, order changes, and more) by integrating with the leading business platforms.

Chatbot/Automated responses

Advanced workflows w/ 3rd party platforms, e.g.​

• Reset user/password
• Real-time order tracking
• Trigger RPA robot​s

Escalate to agent​

Native integration with Salesforce & proprietary client​

Decision Support

A Solution that autonomously handles decision making tasks related to complex day-to-day operations, with proven 98% accuracy rate.

Decision Support helps operators handle customers’ claims or requests that require a decision or resolution. It analyzes the data needed, historical information, contextual info or whatever it takes to provide the operator with the right decision for each case – with a level of accuracy that no human can deliver.

Autonomously performs recurrent decisions

Intelligent automation able to mimic decisions​

Automates decisions that usually take hours or days ​

Decreases error to near zero​

AI powered Next-Best-Action

No-code AI Studio

AI Virtual Assistant​

A solution to assist brands reduce the number of support case tickets above 30%.

An Intelligent Virtual Assistant capable to automate support interactions with minimal to no human intervention. Delivers end-to-end transactional automation (payments, order changes, and more) by integrating with the leading business platforms.

Omnichannel. Automate interactions across chat, social media, email and voice.

Advanced workflows w/ 3rd party platforms, e.g.​​

• Reset user/password
• Real-time order tracking
• Trigger RPA robot​s

Handover most complex topics to agents

No-code AI flow builder

Native integration with Salesforce, Zendesk & others

No-code integration with proprietary systems

Fully integrated with

a growing set of ready-to-plug integrations, so your agents never have to leave their workspaces.

…and more

Automaise impact in numbers

Improvement in Customer Satisfaction Score:

0 %

in 45 days

Improvement in First Response Time:​

0 %

in 30 days

Increase in Agent’s Productivity:

0 x

in 30 days

Improvement in Average Handling Time

0 %

in 60 days

No strings atached.

Book a 30 min. free consultancy session with a productivity specialist.

Case studies

See how top brands use Automaise to improve customer service through intelligent automation.

What our clients say

Automaise AI

Traditional chatbots are mostly rule-based and trained with generic industry data, yielding limited results and subpar customer experience.

Automaise creates an AI layer that is hyper-tailored to your business. Our AI understands the behavior of your customers by continuously learning from your best agents and training on your customer support data.

We augment your service levels and produce superior customer support outcomes, both for your customers as well as your agents, in a matter of weeks.

Intelligent Automation: the game changer for top retailers & e-tailers

See how retailers are reducing First Response Time up to 90%, by deploying Intelligent Automation solutions.

Recent blog posts

Learn more about Customer Care, Automation & Virtual Assistants.

Intelligent Automation changed Customer Care, for good. Learn how.

Brands were forced to change the way they do Customer service. Retail, e-commerce, banking and telco are the ones more impacted.

Productivity Solutions to Supercharge Your BPO

In this article, we’ll explore some of the challenges that BPOs typically face in this regard and then look at a few productivity solutions that might be valuable in tackling them.

Is Intelligent Automation the future of customer care in retail?

Artificial intelligence (AI) has seen increasing adoption in recent years across various sectors and verticals.

Start improving customer service now!

Automaise’s solutions are designed for companies with 10 to 5.000 support agents.

Book a 30 minutes call with a productivity specialist.
No strings attached.