Every Customer Deserves More Than a Chatbot​

Do you know that support agents still handle over 75% of all support interactions?

Radically improve your customer care operations by focusing where the volume is and helping your agents do a better job.

Trusted by:

Meet Automaise Support Genius

Support Genius is a suite of AI-based products designed to maximize the productivity of customer service operations while improving customer experience. 

Agent Assistant

Is an AI-based tool designed to maximize the productivity of customer service agents & improve support efficiency.

Customer Assistant

Customer Assistant is a AI-powered front office solution to assist brands reducing the number of support case tickets and calls by deflection.

Process Assistant

Backoffice Process Assistant allows organizations to intelligently automate high complexity processes in a safe and efficient way.

The Platform

The Intelligent Customer Care Optimization No-code/Low-code Platform

Fully integrated with​

a growing set of ready-to-plug integrations, so your agents never have to leave their workspaces.

Different platform? Custom system?

Automaise impact in numbers

Improvement in Customer
Satisfaction Score:

0 %
in 45 days

Improvement in
First Response Time:​

0 %
in 30 days

Increase in
Agent’s Productivity:

0 x
in 30 days

Improvement in
Average Handling Time

0 %
in 60 days

No strings attached.

Book a 30 min. free consultancy session with a productivity specialist.

Case studies

Retail (Oil & Gas)

0,5%​ increase in revenue derived from improved pricing strategy​.

Backoffice Process Assistant

51%​ of medical claims ​fully automated.


Altice increased by 4x agents’ productivity, in 30 days.


54%​ of improvement in self-service rate​.


84% prediction accuracy rate ​of top 3 categories​.


90% of the topics related ​to insurer/client interactions ​covered​.


3,5x improvement in ​First Response Time​.


35% case tickets closing rate, without human intervention.


8%​ improvement in agents’​ Average Handling Time.


Leroy Merlin improved Customer Service efficiency by 80% in 8 weeks.

Find out how Bizay radically improved their customer service operation, getting outstanding results, in only 45 days:​

What our clients say

With Automaise AI we now provide affordable, intuitive and efficient social customer support to nearly 2 million ViaCTT end users. Thanks to its level of autonomy and continuous evolution, the solution saves us precious time and effort.
Service Manager
At Caravela we were looking for a highly collaborative technical partner to help us solve our customer care issue and we found this with Automaise. Thanks to deploying their AI solution, today we can adapt to different customer scenarios and communicate flexibly with our clients.
Marketing Director
Thanks to Automaise, we’ve cut through the noise and increased our response rate with messages being qualified correctly, allowing us to distribute the requests to the right teams more successfully. Managing our front-facing brand on social is now possible because it’s easy to identify critical topics and to optimize the care process.
Digital Marketing Manager
Automaise has allowed us to achieve efficiency improvements north of 70% by leveraging AI to help our support agents spend less time on repetitive tasks. We have been able to provide faster support to our customers, whilst improving operational efficiency.
Head of Operational Excellence
360imprimir.pt / Bizay
PRIO’s strategy became more robust when reinforced with the inputs provided by the AI solution developed by Automaise.
Alexandre Cruz
Market Analyst

Automaise AI

Traditional chatbots are mostly rule-based and trained with generic industry data, yielding limited results and subpar customer experience.

Automaise creates an AI layer that is hyper-tailored to your business. Our AI understands the behaviour of your customers by continuously learning from your best agents and training on your customer support data.

We augment your service levels and produce superior customer support outcomes, both for your customers as well as your agents, in a matter of weeks.

automaise tech


Intelligent Automation:​ the game changer for top retailers & e-tailers​

See how retailers are reducing First Response Time up to 90%, by deploying Intelligent Automation solutions.

Recent blog posts

Learn more about Customer Care, Automation & Virtual Assistants.

Start improving customer service now!

Automaise’s solutions are designed for companies with 10 to 5.000 support agents.

Book a 30 minutes call with a productivity specialist.
No strings attached.

Product Release

Automaise Support Genius + ChatGPT By OpenAI​