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Want to deflect most frequent tickets from your customer care?

Looking to increase the level of self-care for your customers?

High volume workflow requiring in-line human decision?

Next generation workflow automation with Automaise.

Automaise offers a suite of AI powered products to radically improve customer care and decision-making processes. Get stress free interactions for the clients and safe decision-making for your business.

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Trusted by

Automaise
impact in
numbers

Over

85%+

automation of requests

Less than

30

days to go-live

95%+

reduction in first response time

30

days to automate 50%+ of requests

Case studies

See how top brands use Automaise to increase efficiency and boost team productivity through intelligente automation.

Altice

Delivering over 83% optimization for social customer care handling

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Leroy Merlin

Cognitive assistant delivers 85% automation of all customer interactions over chat

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CTT

Automating over 91% of all account troubleshooting requests for ViaCTT

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Caravela

Vasco, a 365 transactional digital assistant automating over 85% of all customer interaction

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Solutions

Start with one of our products and then expand, as your needs evolve. All products share the same underlying low-code to no-code AI platform to avoid any silos.

Smart Inbox

Automating high-volume case management and e-mail inboxes.

Smart Inbox frees and streamlines the management of multipurpose inboxes by automating from case classification, to template selection, all the way to AI response generation.

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Smart Social

Automating high-volume brand communities on Social Media.

Automaise’s Smart Social listens to all customer interactions on Social Media delivering a highly curated management view by automating 85%+ of the inquires.

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Smart Voice & Chat

Automating high-volume conversational channels.

Automate voice and text channels with advanced transactional digital assistants powered by AI to take on the most repetitive as well elaborated matters.

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Smart Decision

Automating daily decision-making, powered by AI.

Automate your decision making process respecting your business rules, historical decisions, external inputs or whatever suits your business needs.

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Automaise Platform

One size doesn’t fit all. Deploy your own business specific AI solutions.

The most advanced low-code to no-code cloud AI platform to automate enterprise customer care workflows, delivering superior deflection rates.

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What makes us unique

Automaise Platform provides an unmatched set of tools to deliver the most robust automation solutions. With a unique mix conversational AI, NLP, deep learning and bits of RPA, we deliver hyper-automation. Fully flexible integrating upstream (true omnichannel) and downstream (any transactional scenario you can think of).

AutoML + Evolving AI

Automaise doesn’t follow a best on average AI approach. Our proprietary AutoML selects and fine tunes the right AI algorithm for your dataset. Plus, our friendly UI, that converts your agents into "citizen" data scientists, makes our AI outperform in 8%+ the generic AI providers.

State-of-the-art Conversational Capabilities

Don’t settle for simple intent detection followed by a static one way flow. Automaise offers true AI conversational flows. Never ask your customers to press reset and restart.

AI Response Generation

Define your own templated answers or let our AI generate the right answer for the inquire based on past agent-to-customer replies.

KYC

Securely identify/authenticate your customers and unlock a wide set of transactional tasks for automation.

Human + AI

Get peace-of-mind by deploying fully autonomous automations or seamlessly handing over to 2nd line agents the topics the automation is not capable to take on. This can be done within Automaise or on your omnichannel platform via integration.

Fully integrated with

A growing set of ready to plug integrations with the most used platforms.

Different platform? Custom system?

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The AI-powered enterprise


The future of business is happening today and it runs on inter-connectivity, omnichannel experiences, fast adaptation and actionable data.

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What our clients say

Thanks to Automaise, we’ve cut through the noise and increased our response rate with messages being qualified correctly, allowing us to distribute the requests to the right teams more successfully. Managing our front-facing brand on social is now possible because it’s easy to identify critical topics and to optimize the care process.

Altice

Joana Serra

With Automaise AI we now provide affordable, intuitive and efficient social customer support to nearly 2 million ViaCTT end users. Thanks to its level of autonomy and continuous evolution, the solution saves us precious time and effort.

CTT

André Silva

At Caravela we were looking for a highly collaborative technical partner to help us solve our customer care issue and we found this with Automaise. Thanks to deploying their AI solution, today we can adapt to different customer scenarios and communicate flexibly with our clients.

Caravela Seguros

Paulo Cruz

As a technology builder Automaise enable us to add an AI layer to our solutions and gain a competitive edge. Xseed now powers up conversations, transactions and operational innovation for our clients. Even better - we managed to get everything up and running in record time.

Xseed

Manuel Monteiro

Want to improve your customer care in less than one month?

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partner

Let's work together.
Automaise was designed from the ground up to onboard partners.
Our mission is to democratize enterprise grade intelligent automation to every organization.
We strongly believe in intelligent automation to improve everyone’s life.

Join us on this mission