Automaise Support Genius

Customer Assistant

AI-based Conversational Assistant

Customer Assistant is a AI-powered front office solution to assist brands reducing the number of support case tickets and calls by deflection.

Brands that already took their Customer Service Operation to the next level with Automaise

Automaise Customer Assistant is an Intelligent Virtual Assistant capable of automating support interactions with minimal to no human intervention.

Delivers end-to-end transactional automation (payments, order changes, and more) by integrating with the leading business platforms.

Omnichannelding

Automate interactions across chat, social media, email and voice.

No-code AI flow builder

Advanced workflows w/ 3rd party platforms, e.g.

• Reset user/password
• Real-time order tracking
• Trigger RPA robot​s

Native integration with

• Zendesk
• Salesforce
• And others famous solutions

Handover most complex topics to agents

No-code integration with proprietary systems

Automaise Support Genius suite of products

Support Genius is a suite of products to radically improve customer service operations by:

Agent Assistant​

Is an AI-based tool designed to maximize the productivity of customer service agents & improve support efficiency.​

Customer Assistant

Customer Assistant is a AI-powered front office solution to assist brands reducing the number of support case tickets and calls by deflection.

Backoffice Process Assistant​

Backoffice Process Assistant allows organizations to intelligently automate high complexity processes in a safe and efficient way.

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