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Automaise’s AI Agents

Conversational AI

Omni-channel virtual assistants across voice and text channels

Conversational AI is an AI-powered front office solution to assist brands reducing the number of support case tickets and calls by deflection.

Brands that already took their Customer Service Operation to the next level with Automaise

AI Voice Assistant

Introducing our Voice Assistant solution, powered by cutting-edge Generative AI for dynamic responses and seamless transactional capabilities. Experience human-like interactions and smooth handover to human support for comprehensive customer assistance.
The AI Voice Assistant can perform tasks such as data changes, payments, service subscriptions, or purchases without human intervention.

Agents are not required to respond to queries when answers are readily available in internal knowledge bases; the AI Voice Assistant handles this autonomously.

Experience conversations with our AI Voice Assistant that feel natural and engaging, mimicking human interaction patterns to enhance user experience.
Harness the power of Generative AI to enable our Voice Assistant to dynamically generate responses, ensuring adaptability and relevance to diverse customer queries.
Seamlessly transition from AI to human support whenever needed, ensuring a smooth escalation process for complex or sensitive inquiries.
Expand your reach and serve diverse customer bases with our Voice Assistant solution, equipped with multi-language support to facilitate seamless communication in different languages.
AI Voice Assistant

for inbound

Helping customers manage their accounts, including balance inquiries, payment processing, and account updates.

Assisting customers with inquiries, troubleshooting, and resolving issues efficiently. Voice is the preferred support channel for many clients, and being available 24/7 via a simple call can be a game-changer for your business.

Clients no longer need to wait for inquiries about common topics; they can receive immediate, accurate responses automatically.
Assisting with order placement, tracking, and status inquiries.

Facilitating the booking of appointments, reservations, or service requests.

Providing quick access to information such as product details, policies, and more.
AI Voice Assistant

for outbound

AI Voice Assistant is equipped to execute a script while also employing persuasive abilities to address client inquiries and emphasize the key selling points of your products, ultimately driving successful sales.
Tired of dealing with missing data in your client profiles? Our AI Voice Assistant can help by reaching out to each client individually, requesting the necessary information, and autonomously updating the CRM with the data collected.
Utilize an AI-powered voice assistant that autonomously contacts your customers to resolve incoming issues, whether they involve missing information, special requirements, payment requests, or any other business needs.
Foster relationships and build trust with prospects using our AI-powered outbound voice assistant, delivering timely and relevant information to nurture leads through the sales funnel.
Streamline your lead qualification process with our outbound voice assistant, intelligently assessing prospect interest and qualifying leads based on predefined criteria.
Identify clients who are suitable candidates for service upgrades or additional products. Our AI Voice Assistant will then reach out to each one with a personalized call to assess their interest and facilitate the sale.
AI Chat

Client Self-Service

Integrated with comprehensive knowledge bases to provide accurate and up-to-date information to clients.

Provides personalized responses based on client profiles and history, enhancing the user experience.

Performs end-to-end operations and transactions such as updating personal profile data, downloading documents, placing orders, making payments and more.

Ensures smooth transitions to human agents when topics require human intervention.

Interacts with clients in any language via chat, eliminating language barriers. If the interaction is handed over to a human agent, real-time translation remains functional, enabling every agent to interact with every client.

Accessible to clients at any time, day or night, allowing them to get assistance and perform operations whenever needed.

AI Chat

Internal Helpdesk

Integrates with enterprise systems such as ERP, CRM, and project management tools for streamlined operations.

Handles inquiries across various departments including HR, IT, finance, and operations.

Capable of understanding and responding to client inquiries in natural language.

Integrated with comprehensive knowledge bases to provide accurate and up-to-date information to clients.

Teams can effortlessly navigate the company’s knowledge bases directly through chat, eliminating the need to search across multiple documents or platforms.

Ensures data security and compliance with internal policies and regulations during all interactions.

Automaise's AI Agents

AI Agents that solve real business problems, fast.

Conversational AI

Is an AI-powered front office solution to assist brands reducing the number of support case tickets and calls by deflection.

Agent Assist

Is an AI-based copilot solution designed to maximize the productivity of customer service agents & improve support teams efficiency.

Explore Agent Assist

AI Workflows

AI Workflows solutions allows organizations to intelligently automate high complexity processes in a safe and efficient way.

Explore AI Workflows

Contact us

Start improving customer service with AI!

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AI Chat

Internal Helpdesk

Automaise’s AI Agents

Create, deploy, and manage AI agents for customer experience automation at scale with Automaise OS.

  • Deflecting interactions associated to a wide range of topics
  • Empowering support agents with AI-based tools that will maximise their productivity
  • Safely automate basic to complex back-office workflows
Conversational AI

Conversational AI

Conversational AI is an AI-powered front office solution to assist brands reducing the number of support case tickets and calls by deflection.

Agent Assist

Is an AI-based copilot solution designed to maximize the productivity of customer service agents & improve support teams efficiency.

Case Automation

Case Automation

Case Automation is a solution that allows you to super charge your CRM or case ticket manager with AI automation.

AI Workflows

AI Workflows solutions allows organizations to intelligently automate high complexity processes in a safe and efficient way.

Automaise stands as the premier customer service automation solution, seamlessly orchestrating customer journeys while profoundly enhancing agent productivity. Automaise’s state-of-the-art no-code AI platform empowers businesses to take their business to the next level.

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