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Case Studies

Discover how Automaise Support Genius solutions improved customer service operations for leading brands.

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Case Studies

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Industry

Use Case

Industry

Insurance

84% prediction accuracy rate ​of top 3 categories​.
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Industry

Telco

Altice increased by 4x agents’ productivity, in 30 days.
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Industry

Ecommerce/Retail

48%​ improvement in agents’​ Average Handling Time.
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Industry

Insurance

90% of the topics related ​to insurer/client interactions ​covered​.
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Industry

Banking

54%​ of improvement in self-service rate​.
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Industry

Logistics

3,5x improvement in ​First Response Time​.
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Industry

Ecommerce/Retail

0,5%​ increase in revenue derived from improved pricing strategy​.
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Industry

Ecommerce/Retail

35% case tickets closing rate, without human intervention.
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Shell

Industry

Ecommerce/Retail

0,5%​ increase in revenue derived from improved pricing strategy​.
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