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Automaise's Case Studies

Discover how Automaise Support Genius solutions improved customer service operations for leading brands.

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Case Studies

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Industry

Use Case

AdvanceCare

Industry

Insurance

51%​ of medical claims ​fully automated with AI.
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Ageas

Industry

Insurance

84% prediction accuracy rate ​of top 3 categories​ with AI-based customer service solution.
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Altice

Industry

Telco

With our AI, Altice increased by 4x agents’ productivity, in 30 days.
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Bizay

Industry

Ecommerce/Retail

48%​ improvement in agents’​ Average Handling Time, with Automaise’s AI.
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bosch casestudy

Industry

Industry

Defect detection rate up to 69%, in units that passed all functional tests.
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Caravela

Industry

Insurance

90% of the topics related ​to insurer/client interactions ​covered by digital assistant.
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Leroy

Industry

Ecommerce/Retail

Leroy Merlin improved Customer Service efficiency by 80% in 8 weeks.
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Novobanco

Industry

Banking

54% improvement in self-service rates, driven by an AI-based digital assistant.
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Prio

Industry

Ecommerce/Retail

0.5% revenue growth achieved by optimizing pricing strategy through AI.
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