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Automaise Support Genius

Agent Assistant

AI-based Agent Augmentation Solution

Is an AI-based tool designed to maximize the productivity of customer service agents & improve support efficiency.

Brands that already took their Customer Service Operation to the next level with Automaise

Ultimately, agents spend up to 70% less time performing admin tasks and more time serving customers.

Agent Assistant helps agents become more productive by:

Classifying and routing support interactions

Suggesting answers

Automatically fetching order/context information

Suggesting Next-Best-Action

Providing context information, from multiple business platforms

Gathering missing information

Pinpointing context information

Transactional workflows

No-code AI Flows

Powerful plug & play AI Add-ons

Automaise Support Genius suite of products

Support Genius is a suite of products to radically improve customer service operations by:

  • Deflecting interactions associated to a wide range of topics
  • Empowering support agents with AI-based tools that will maximise their productivity
  • Safely automate basic to complex back-office workflows

Support Genius Lite

Support Genius Lite is an intelligent solution that frees agents from a wide range of time-consuming but relevant tasks.

Agent Assistant​

Is an AI-based tool designed to maximize the productivity of customer service agents & improve support efficiency.​

Customer Assistant

Customer Assistant is a AI-powered front office solution to assist brands reducing the number of support case tickets and calls by deflection.

Backoffice Process Assistant​

Backoffice Process Assistant allows organizations to intelligently automate high complexity processes in a safe and efficient way.

Contact us

Start improving customer service now!

Book a 30 minutes call with a productivity specialist.
No strings attached.

Automaise stands as the premier customer service solution, seamlessly orchestrating customer journeys while profoundly enhancing agent productivity. Automaise’s state-of-the-art no-code AI platform empowers businesses to take their business to the next level.

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