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Automaise’s AI Agents

Agent Assist

AI-based agent augmentation that turns agents into super agents

Is an AI-based copilot solution designed to maximize the productivity of customer service agents & improve support teams efficiency.
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Brands that already took their Customer Service Operation to the next level with Automaise

What it is and how it works

Actively “listens” or “reads” every client interaction in real time, automatically delivering the requested information along with the context details onto your agents’ screen.
No more manual searches on KB or platforms! Transform the way your team access’s information by consolidating data seamlessly on a single window, inside the CRM.

Agent Assist solution is omnichannel, works for both voice and conversational channels – chat, social media, WhatsApp, phone and more. 

Introduce the innovative ‘Ask Genius’, providing personalized live assistance tailored to each agent. You’re agents can ask Genius anything – it will come up with accurate answers within the business scope.
Address change requests, along with other inquiries like order status and pricing, can be fully automated from email receipt to CRM update, minimizing agent intervention.
Empower your agents with GenAI. Promptly deliver answer proposals to agents (human error to near-zero) across voice and written channels, elevating your customer service operations and your clients overall satisfaction.
Streamline operations by delivering personalized responses and actions that precisely align with each customer’s individual needs.
A toolset empowering agents with the capabilities to translate, summarize, or pinpoint specific details with a single click.
Seamlessly integrates with every CRM in the market and any software solution you might need to retrieve information from.
→ From zero to go-live in a matter of weeks, not months.
→ Working as customer service agent doesn’t need to be nerve-racking and exhausting anymore.

What it brings to your operation

Reduced stress levels and work-related anxiety by providing a solution that navigates knowledge bases, automatically fetching necessary information a providing it to the agent. Repetitive task reduced to near zero.
Impressive 60% enhancement in Average Handling Time, demonstrating efficiency gains within the initial 60 days.
Remarkable 15% improvement in Customer Satisfaction Score within a swift 45-day period.
Automaise's AI Agents

AI Agents that solve real business problems, fast.

Conversational AI

Is an AI-powered front office solution to assist brands reducing the number of support case tickets and calls by deflection.

Explore Conversational AI

Agent Assist

Is an AI-based copilot solution designed to maximize the productivity of customer service agents & improve support teams efficiency.

AI Workflows

AI Workflows solutions allows organizations to intelligently automate high complexity processes in a safe and efficient way.

Explore AI Workflows

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Start improving customer service with AI!

Book a 30 minutes call with a productivity specialist.
No strings attached.

Automaise stands as the premier customer service automation solution, seamlessly orchestrating customer journeys while profoundly enhancing agent productivity. Automaise’s state-of-the-art no-code AI platform empowers businesses to take their business to the next level.

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